For more information, see Configure the Company Portal app. If it shows NA, then deploy a config policy for the Intune Company Portal.

For iOS/iPadOS DEP devices, ensure that the user is listed as Enrolled by User in Intune Device Overview pane.

If user is over the set limit then delete any stale records that are no longer needed.

Select the affected user and click Devices.

Navigate to Azure Active Directory Users.

Make note of the value set for Maximum devices per user.

Navigate to Azure Active Directory Device Settings.

Check if the user is over the AAD device limit:.

For Windows BYOD devices, the user needs to add a Work account to the device.

If the app does not display in the Company Portal, ensure the app is deployed with Available intent and that the user is accessing the Company Portal with the device type supported by the app.

The following actions should be considered when you have problems installing apps:

User Group targeted app installation does not reach device You can also access the troubleshooting pane by pointing your browser to.

Windows store install button greyed out